Terms and conditions

Terms and Conditions

1. Scope

These terms govern your access to and use of Landivo AI, operated by ByteGap Ltd. ("ByteGap", "we", "us"). By creating an account or using the service, you agree to these terms. If you use Landivo AI on behalf of an organization, you confirm you are authorized to accept these terms for that organization.

2. Eligibility and account security

You must provide accurate signup information and keep your credentials confidential. You are responsible for activity under your account. You must notify us promptly if you suspect unauthorized access. Landivo AI is offered solely to businesses. You must be at least 18 years old. By creating an account you confirm that you act in the course of your trade, business, craft, or profession, and not as a consumer. We may ask you to evidence this and may close accounts that do not meet it.

3. Service description

Landivo AI provides landing page creation and editing features, including:

• Account access and authentication
• AI page generation from prompts
• AI editing of existing page HTML
• Page publishing to hosting targets
• Optional custom domain configuration
• Product analytics and diagnostics

4. AI-assisted features

When you use AI features, content relevant to your request is processed by our AI provider to generate output. For generation, this typically includes your prompt, title, and language. For editing, this may include your request plus the current page HTML. AI output may be incorrect or incomplete and must be reviewed by you before publication or external use.

5. Intellectual property

All rights in the service, including its technology, branding, design, and underlying software, remain with us or our licensors. Nothing in these terms transfers ownership of any intellectual property to you beyond the limited rights expressly granted here.

6. Your content

You retain ownership of your content. You grant us a limited license to host, process, and transmit your content to operate the service, including AI generation, storage, preview, and publishing workflows. You are solely responsible for the legality, accuracy, and rights status of your content and published pages.

7. Visitor data on your published pages

When you publish a page, personal data about its visitors is processed — at minimum their IP address, plus the analytics described in our privacy policy. You are the controller of that data and we act as your processor. This section is our data processing agreement with you for it. It is separate from our privacy policy, which covers the data we process about you as our customer.

Subject matter and duration. We process visitor data for as long as you keep a page published and your account open.

Nature and purpose. Hosting your published pages, and measuring how visitors use them so the analytics can be shown to you.

Data and data subjects. Usage and device data about visitors to your published pages, including IP address, pages viewed, elements clicked, and time spent. The data subjects are those visitors.

We will:

• process visitor data only on your documented instructions, of which the settings you choose in the product form part, unless the law requires otherwise — in which case we will tell you first, unless the law forbids it
• ensure the people who handle it are bound by confidentiality
• apply appropriate technical and organisational security measures
• assist you, as far as we reasonably can, with visitor rights requests and with your obligations under Articles 32 to 36 GDPR
• delete visitor data when you unpublish a page or close your account, unless we must keep it by law
• give you the information you reasonably need to verify we are meeting these obligations, and allow for and contribute to audits

Sub-processors. You give us general authorisation to engage sub-processors for this processing. The current ones are named in our privacy policy. We will tell you before we add or replace one, and you may object on reasonable data protection grounds; if the objection cannot be resolved, you may unpublish your pages and close your account.

Your responsibilities. You are responsible for having a lawful basis for the processing, for the privacy notice your published page shows visitors, and for anything additional you configure — including whatever loads through a Google Tag Manager container you supply.

8. AI transparency obligations

We provide the AI features in the service. Telling you that you are interacting with an AI system, and marking AI-generated output as Article 50 of the EU AI Act requires, is our responsibility.

When you publish a page you are its deployer, and disclosure duties the law places on the deployer are yours. In particular:

• if a page contains AI-generated or manipulated images resembling real people, places, or events, you must disclose that they are artificially generated
• if a page publishes AI-generated text on a matter of public interest, you must disclose that it is AI-generated, unless a person has reviewed it and holds editorial responsibility for it

You must not remove, disable, or obscure any provenance marking we apply to generated output.

9. Acceptable use

You must not use the service to:

• Upload, generate, or publish unlawful, infringing, deceptive, or harmful content
• Attempt unauthorized access to systems, data, or accounts
• Interfere with service stability, security, or availability
• Submit malware, exploit code, or abusive automation
• Use generated output in violation of applicable law

10. Reporting illegal content

Anyone can report content on a page we host that they consider illegal. Use the form at https://landivo.site/report, which is the quickest route and records the report with a timestamp, or write to contact@bytegap.com with the page address and what is wrong with it. Reports may be made anonymously — the form does not require an email address — though without one we may be unable to follow up.

We review reports and act on them without undue delay. Where we disable or remove a page, we tell the page owner what we did, why, and how to contest it. We may also suspend accounts that repeatedly publish illegal content.

We do not monitor published pages proactively, and we are not the author of what our customers publish. Acting on a report does not make us the author of anything we leave up.

Points of contact. Write to contact@bytegap.com. The same address reaches us as a user of the service and as an authority under the Digital Services Act. We handle messages in English, and a person reads them — communication with us is not solely automated.

11. Third-party services

The service relies on third-party infrastructure and APIs, including cloud hosting, storage, authentication, analytics, and AI processing providers. Availability and behavior of those services can affect Landivo AI. Your use is also subject to relevant third-party platform terms where applicable.

For visual assets the service may use third-party stock imagery, currently Pixabay. Those images are fetched by our servers and served from our own storage, so your published pages do not call the provider. You are responsible for reviewing output before publication and ensuring your final use complies with applicable law and any provider restrictions.

12. Availability and changes

We may update, improve, or modify features at any time. We may suspend or restrict functionality for maintenance, security, legal, or operational reasons. We may impose reasonable usage limits to protect service reliability.

13. Fees and plans

Plans. Landivo AI has a free plan and paid plans billed monthly or yearly. What each plan includes and what it costs are shown on the pricing page and in Settings → Billing before you buy. Payments are processed by Stripe.

Automatic renewal. A paid plan renews automatically at the end of each billing period, for the same period and at the price then in effect, until you cancel. We charge the payment method on file at the start of each period.

Cancelling. You can cancel at any time in Settings → Billing. Cancelling stops future renewals: you keep the plan until the end of the period you have already paid for, and the account then returns to the free plan. The unused part of a period is not refunded, except where the law requires it or section 20 applies.

Changing plan. You can switch plan in Settings → Billing. The difference for the rest of the current period is charged or credited to you.

Credits. A plan includes an allowance of credits that resets at the start of each month; unused plan credits do not carry over. Credits bought separately do not expire and are used once the plan's credits run out. Credits have no cash value.

Price changes. We will tell you 30 days before a new price applies to your plan, together with how to cancel. It applies from your first renewal after those 30 days; if you do not want it, cancel before then.

Taxes. The price you see is the price you pay. It includes VAT where we charge it; a business in another EU country that gives a valid VAT ID pays the same price with no VAT charged, under the reverse charge. Fees charged by your bank or payment provider are your responsibility.

14. Suspension and termination

We may suspend or terminate access if you violate these terms, present a security risk, or create legal exposure. You may stop using the service at any time. Upon termination you may request an export of your content for a reasonable period. After that period, we may delete your data in accordance with our privacy policy. Termination does not remove obligations that should survive by nature, including legal compliance and liability clauses.

15. Disclaimers

The service is provided on an as-is and as-available basis. To the extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profit, revenue, data, goodwill, or business opportunities. Our aggregate liability is limited to amounts paid by you for the service in the twelve months before the event giving rise to the claim. If you are a consumer, section 20 limits how this section applies to you.

17. Indemnity

You agree to defend and indemnify us from claims, losses, and costs arising from your content, your misuse of the service, or your breach of these terms.

18. Force majeure

Neither party is liable for delays or failures in performance caused by events beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, power or network failures, or disruptions to third-party infrastructure.

19. Governing law and disputes

These terms are governed by the laws of the Republic of Cyprus. If you are a consumer, section 20 applies to this section and to where proceedings may be brought. Disputes should first be raised with us in good faith to seek resolution. If a dispute cannot be resolved informally, it shall be submitted to the competent courts of Larnaca, Cyprus.

20. Consumer rights

Landivo AI is offered to businesses only (section 2), so this section should not apply to you. It is kept because consumer status is a question of fact, not of wording: if, despite section 2, you are a consumer, the following applies and prevails over any conflicting section.

Right of withdrawal. You may withdraw from a paid contract within 14 days of concluding it, without giving a reason. To withdraw, send us a clear statement at contact@bytegap.com; the model form below is sufficient but not required. We will refund all payments received from you within 14 days of being informed, using the same means of payment you used.

Starting before the 14 days end. If you ask us to begin a paid service during the withdrawal period, we will start only after you have expressly requested it and acknowledged that you lose the right of withdrawal once the service has been fully performed. If you withdraw while it is only partly performed, you pay a proportionate amount for what you received.

Model withdrawal form. To ByteGap Ltd., contact@bytegap.com — I hereby give notice that I withdraw from my contract for the supply of the following service: [service], ordered on [date]. Name, address, and date.

Liability. Nothing in section 16 limits our liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited under the mandatory law of your country of residence. Your statutory rights and remedies as a consumer are unaffected.

Disputes. The choice of Cypriot law in section 19 does not deprive you of the protection of mandatory provisions of the law of your country of residence. You may bring proceedings against us in the courts of your country of residence, and we may bring proceedings against you only there. A list of national consumer dispute resolution bodies is available at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies.

21. Severability

If any provision of these terms is held unenforceable, the remaining provisions continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

22. Waiver

Failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

23. Entire agreement

These terms, together with the privacy policy and any applicable order documentation, constitute the entire agreement between you and us regarding the service and supersede all prior agreements on the same subject matter.

24. Changes to these terms

We may update these terms from time to time. If changes are material, we will provide notice through the service or other reasonable channels. Where legally required, continued use may require renewed acceptance.

25. Switching to another provider

You may switch to another provider, or to your own infrastructure, at any time. This section gives effect to Chapter VI of the EU Data Act.

Ending the contract. Tell us at contact@bytegap.com. The maximum notice period is two months, and it starts when you tell us.

Transition. Once the notice period ends we will complete the switch within 30 calendar days. If that is technically unfeasible we will tell you within those 30 days, explain why, and complete it within seven months at the latest.

What you get. Your pages, their HTML and their uploaded assets, exported in a structured, commonly used and machine-readable format, together with the information you reasonably need to move them elsewhere. We will not obstruct the switch, and we will tell you about anything in the service that could make moving harder.

Retrieval and erasure. You keep access to retrieve your data for at least 30 days after the contract ends. We then erase it, other than what we must keep by law, and confirm the erasure if you ask.

Charges. We do not charge for switching.